Copilot 365 Essentials
Practical fluency with Microsoft Copilot across your entire Microsoft 365 workflow.
What you will learn
This course is built around practical, job-ready skills — not just theory.
Use Copilot Responsibly & Safely at Work
Build judgment for using Copilot in enterprise settings. Learn what it can and cannot do, when to use it, how to spot hallucinations, and why human verification matters before acting on outputs.
Prompt Effectively & Iteratively with Copilot
Write clearer prompts with goals, context, and expectations. Practice improving results with follow-up prompts, revising outputs, and breaking complex tasks into smaller, manageable requests.
Use Context & Modes to Boost Effectiveness
Understand how Web mode, Work mode, and referenced files, emails, or meetings affect output quality. Learn when to search, continue a chat, or start a new one for better results.
Work Across Core Microsoft 365 Apps
Apply Copilot across Word, Outlook, Excel, PowerPoint, and Teams through workplace scenarios. Practice drafting, rewriting, summarizing, analyzing data, and supporting collaboration.
Leverage Prebuilt Copilot Agents & Reusable Workflows
Use Researcher for guided research, Analyst for structured data analysis, and the People Agent to find recent work from colleagues. Learn to save prompts and build repeatable workflows.
Verify, Refine & Scale Outputs Responsibly
Strengthen your ability to review Copilot outputs before using them at work. Practice verifying results, refining responses, protecting sensitive information, and supporting consistent, accountable use.
Practical fluency using Microsoft Copilot effectively, responsibly, and consistently in daily work.
Non-technical, desk-based knowledge workers with access to Microsoft Copilot in their organization's Microsoft 365 environment. No prior AI experience required.
Ready to start?
Our team will walk you through enrollment, scheduling, and everything you need to get started.
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