CCNP- CLICA

Implementing Cisco Collaboration Applications

The Implementing Cisco Collaboration Applications (CLICA) training teaches you the knowledge and skills to configure and troubleshoot Single Sign-On (SSO), Cisco Unity Connection and Cisco Unity Express, and Application clients. Topics covered include streamlining communication procedures, strengthening compliance measures, and enhancing communication systems and devices. 

  • Module 1: Cisco Unity Connection Integration
  • Module 2: Cisco Unity Connection Call Handlers
  • Module 3: Cisco Unity Connection Troubleshooting
  • Module 4: SSO for Cisco Unified Communications Applications
  • Module 5: Cisco IM and Presence and Cloud Messaging
  • Module 6: Cisco IM and Presence and Jabber Customization
  • Module 7: Cisco IM and Presence Compliance Message Archiving
  • Module 8: Webex App Troubleshooting
  • Module 9: Cisco Unified Attendant Console
  • Module 10: Call Recording and Monitoring

Exam Overview 

Exam Code: 300-810 CLICA
Duration: 90 minutes
Format: Multiple-choice and simulation-based questions
Also Counts Toward: CCNP Collaboration (as a concentration exam)

For detailed course content and enrolment information, please contact us directly. We’re happy to guide you through the curriculum, prerequisites, and training options tailored to your needs

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